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FAQ

How are my payment’s handled?
All transactions are processed by PayPal, so your credit card information is safe and never stored. You can either log in to your PayPal account (if you have one) or enter your credit card information. There’s no need to create a PayPal account if you do not want one. PayPal members only need their PayPal email address and password to pay.

Do I need to register to order products?
No, registration is entirely optional. If you don’t wish to register then shop as a guest and choose ‘checkout as guest’ at the checkout.

What shipping company do you use?
We use regular mail to ship your order, for UK 1st Class. For Europe, we use Airmail. For heavier items (UK and Europe) we use ParcelForce.

Where do you ship from?
We ship from Bridlington, United Kingdom.

I’m looking for a particular product but I can’t find it ?
Drop us a line and we’ll check it out.

How do I redeem a Discount Voucher?
Scroll down towards the bottom this page to find out how to redeem a Discount Voucher.